FAQ
Yes. We offer care coordination throughout Connecticut and can work with both community-based and facility-based clients.
No. we offer it to everyone overwhelmed with the responsibility of taking care of an elderly relative, disabled adult or loved one.
We assist with:
Yes. With appropriate consent, we can speak on your behalf to help coordinate services or clarify Medicaid coverage with providers or case managers.
Access agencies focus on Medicaid-authorized care under specific waiver programs. Our role is broader: we advocate for your family across providers, fill in communication gaps, and offer hands-on support to avoid delays, denials, or service lapses.
No — it’s a separate, optional service. However, we offer discounted package deals when bundled with an application.
We have a flat rate care packages depending on client needs
Yes. Many families find that once Medicaid is approved, they still need help accessing actual services, keeping things on track, or navigating changes in care. That’s where we come in.
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